Shipping policy

Thank you for choosing our store for your purchase! We strive to provide a seamless and efficient shipping experience to our valued customers. Please review our shipping policy carefully before placing your order.

1. Processing Time:

   • Orders are typically processed within 1-3 business days after payment confirmation, excluding weekends and holidays.
   • Please note that processing times may vary during peak seasons and promotional periods. We appreciate your understanding and patience.
     
     

2. Shipping Methods and Delivery Time:

   • We offer various shipping methods to cater to your needs. The estimated delivery time depends on your location and the selected shipping method.
   • Domestic orders usually arrive within 5-7 business days, but please allow up to 14 days for delivery, considering unforeseen circumstances or remote areas.
   • For international orders, delivery times may vary significantly based on customs clearance procedures and your location. Please allow up to 14 days for international deliveries.
     
     

3. Shipping Costs:

   • Shipping costs are calculated at checkout based on the weight, dimensions, and destination of the package.
   • We strive to offer competitive shipping rates while ensuring the safe and timely delivery of your order.
     
     

4. Customs Fees and Duties:

   • For international orders, please be aware that your country may impose customs fees, import duties, taxes, or other charges. These charges are the sole responsibility of the customer.
   • Please familiarize yourself with your country's customs policies and regulations before placing an international order.
     
     

5. Order Tracking:

   • Once your order is shipped, we will provide you with a tracking number, if available, via email or through your account dashboard. You can use this tracking number to monitor the progress of your shipment.
     
     

6. Return Policy:

   • Due to health and safety regulations, we cannot accept returns or exchanges for used products, including turbans. Please ensure that you select the correct size, color, and style before completing your purchase.
   • If you receive a damaged or defective product, please contact our customer support team within 7 days of receiving the item for further assistance.

We value your satisfaction and aim to provide a smooth shipping experience. If you have any questions or concerns regarding our shipping policy, please feel free to contact our customer support team. Thank you for choosing our store, and we appreciate your understanding and cooperation.